is DBT Online for me?
We have numerous inquires for patients wishing to access therapy via the Internet using end-to-end video conferencing service such as Skype. Therefore we made the decision to develop an on-line video platform that would provide us the capability to do this and more.
Do you have internet access capable of supporting web conferencing?
In order to enjoy instant web conferencing streaming, you will need a high-speed ADSL or NBN internet service. The aim of having a stable internet access capability is to ensure smooth instant streaming, clarity of audio/video and consistency in making presentations.
Is your Hardware Capable of supporting web conferencing?
Microsoft Windows based Personal Computer’s you will need the following:
Personal Computer Microprocessors
Our Web conferencing platform runs on the Intel Core(tm) line of microprocessors starting with the Core(tm) Duo or later. The Core(tm) Duo was introduced in 2006 and Intel has continued to expand the user base on the Core(tm) i3, i5 and i7 microprocessors.
It will run on AMD processors of equivalent power. Centrino and Atom processors do not have the power to encode and decode multiple, simultaneous video streams. Users will have a lesser experience in accordance with the reduced capacity of these microprocessors.
Personal Computer RAM
You need to have a minimum of 1GB of RAM available for this platform however 2GB of Ram is recommended for higher frame-rates. Closing unnecessary applications will improve the performance on machines with limited RAM.
Personal Computer Software
Windows 7 SP1 or higher / Windows 8.1 / Windows 10 with the most current version of Google Chrome or Firefox. You will also require a PC Camera (USB), Speaker & MIC or Headset (with noise canceller or echo canceller recommended).
Your graphics card should support OpenGL v1.5 or later. This is not a difficult requirement for modern machines as this version is more than 10 years old, but very old or very weak machines. (i.e. netbooks) might not comply with this requirement.
Cameras
Any webcam with VGA output up through 1080p will work. You should check your camera settings in windows to ensure that your camera has been detected and is functioning properly. Most notebooks with built in cameras will work just fine.
Microphones
Any microphone that connects to your PC should work. If others have a hard time hearing you it means that either your microphone gain is too low or you have an impedance mismatch between your computer’s audio line in and your microphone. To increase your microphone’s gain go to your system sound menu and increase the microphone’s volume. If this doesn’t increase your volume to others, try to boost your microphone by selecting the boost check box in Window’s sound system menu.
Apple Macbook or Macbook Pro’s will require the following:
Macbook Microprocessors
Our Web conferencing platform runs on the Intel Core(tm) line of microprocessors starting with the Core(tm) Duo or later. The Core(tm) Duo was introduced in 2006 and Intel has continued to expand the user base on the Core(tm) i3, i5 and i7 microprocessors.
It will run on AMD processors of equivalent power. Centrino and Atom processors do not have the power to encode and decode multiple, simultaneous video streams. Users will have a lesser experience in accordance with the reduced capacity of these microprocessors.
Macbook RAM
You need to have a minimum of 1GB of RAM available for this platform however 2GB of Ram is recommended for higher frame-rates. Closing unnecessary applications will improve the performance on machines with limited RAM.
Macbook Software
Mac OSX 10.1 or higher with the most current version of Google Chrome or Firefox. You will also require a PC Camera (USB), Speaker & MIC or Headset (with noise canceller or echo canceller recommended).
Your graphics card should support OpenGL v1.5 or later. This is not a difficult requirement for modern machines as this version is more than 10 years old, but very old or very weak machines. (i.e. netbooks) might not comply with this requirement.
Cameras
Any webcam with VGA output up through 1080p will work. You should check your camera settings in windows to ensure that your camera has been detected and is functioning properly. Most notebooks with built in cameras will work just fine.
Microphones
Any microphone that connects to your PC should work. If others have a hard time hearing you it means that either your microphone gain is too low or you have an impedance mismatch between your computer’s audio line in and your microphone. To increase your microphone’s gain go to your system sound menu and increase the microphone’s volume. If this doesn’t increase your volume to others, try to boost your microphone by selecting the boost check box in Window’s sound system menu.
There is no equivalent boost mechanism for the Macintosh. If this does not increase your output volume to others you likely have an impedance mismatch between your microphone and computer. Consult your computer and microphone documentation for the appropriate impedance specifications.
Mobile Devices Operating Systems
Our Web conferencing platform runs of the Android Operating System version 2.3.X Gingerbread or newer and IOS version iOS5 or newer.
Android Requirements
Runs on Android 2.3.1 Gingerbread (API level 9) or later. We recommend using a device with an ARM7 dual core processor or better with screen resolution of 1280×800 and a connection speed of 1Mb/s download and 500 kb/s upload (for bidirectional audio and video). Additionally, a headset is suggested for devices running Android versions below 3.0. Suboptimal performance can be expected on any device with lower capabilities.
iOS Requirements
It is recommended to use iPad2 and iPhone 4S with a connection speed of 1 Mb/s download and 500 kb/s upload (for bidirectional audio and video). Suboptimal performance can be expected on any device with lower capabilities.
Do you have a private space to conduct a confidential therapy session
It is important that you have a designated area or space where you will not be interrupted for the duration of your therapy session. This will ensure you derive the maximum benefit from your therapy session whilst maintaining a secure confidential environment.
Can you set aside time to attend 2.5hrs of group therapy and 1hr of individual therapy
In order that therapy is effective and that group participation numbers are maintained you are require to ensure that you set aside 1 hour a week for individual therapy and 2.5 hours for group therapy work.
Are you able to pay for therapy via online transaction
Payment for DBT Online therapy is made by credit card utilising our online payment gateway. Once your have filled out our online forms and your suitability to commence therapy has been assessed you will be contacted with a suitable time and date to commence therapy and directed to our payment gateway to pay for your therapy sessions.
Are you hoping for some changes in your life, are you willing to try and practice new behaviours with supportive coaching
DBT Online as an online version of our in-house therapy programs delivered over the internet utilising state of the art video conferencing platforms.